Ticketmaster Customer Service
Ticketmaster Customer Service Email:
customer_support@ticketmaster.comAverage reply: (14 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Ticketmaster Online Live Chat:
https://help.ticketmaster.com/s/article/How-do-I-contact-Customer-Service?language=en_US&tm_link=help_nav_4_contactTicketmaster's Customer Service Help Page:
https://help.ticketmaster.com/hc/en-us/?language=en_USThey are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: How can I get hard copies of tickets that I have purchased for the Laver Cup **** event on Saturday, Sept **rd at *:**pm
What happened: Trying to purchase football tickets with Ticketmaster and payment will not go through. Have tried different credit cards.
What happened: I want to buy * tickets together to Manheim Steamroller and can't maneuver the website to see what is available. We want good seats.
What happened: Hello,**We are from New Brunswick and travelled to Vancouver to take my twin daughters to see Drake on their **th birthday, Monday August **. This was a huge deal, as we had flown across the country to make it happen . You can imagine our disappointment to be informed at the last minute that the concert was being postponed until Wednesday August **. We were unable to attend on the reschedule date as our return flight was on August **. Our tickets cost $****. At that point, I started trying to figure out what to do about the tickets. The Ticketmaster site said if the tickets were refundable, there would be a button on screen. There wasn’t. I tried to resell them on the Ticketmaster site, but they did not sell. When I contacted Ticketmaster customer service, I was told that the event organizer, Rogers Arena, had not authorized refunds for the event. This is unacceptable. We purchased tickets, very overpriced tickets, to an event that was canceled at the very last minute due to technical difficulties at the venue. We were unavailable to attend when the event organizer rescheduled. This is no fault of ours. I would ask that someone please contact me ASAP to arrange for a refund of our tickets so that we can at least buy our daughters something else for their birthday, since they missed out on seeing the concert. **Looking forward to a positive outcome.**Thank you,*Tanya Harris**Phone: ***-***-*****T*****@***.com
What happened: Sold concert tickets. Was told to verify two deposits to my checking account so I can get paid. There is no option to verify under My Account, Profile, Billing Information - and that is where I have been directed to do the verification. It just isn’t there.
What happened: The problem: I was transferred a ticket by a broker I want to check if it’s legit
What happened: The problem: I was transferred a ticket by a broker I want to check if it’s legit?
What are customer support channels for Ticketmaster?
Ticketmaster provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Ticketmaster customer service team also offers social media support for quick advice and solutions.
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Email: customer_support@ticketmaster.com
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Phone: (800) 653-8000
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Help Center: https://help.ticketmaster.com/hc/en-us/?language=en_US
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Facebook: https://www.facebook.com/Ticketmaster
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Twitter: https://twitter.com/TMFanSupport
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Instagram: https://www.instagram.com/ticketmaster/
What kind of support does Ticketmaster offer?
Ticketmaster offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Ticketmaster customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
What is WorthEPenny's Relationship to Ticketmaster?
To put it simply, WorthEPenny is an independent third-party website that is not related to Ticketmaster. WorthEPenny provides free tools and resources to assist customers in reaching Ticketmaster customer service more efficiently, such as the Ticketmaster phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Ticketmaster, as well as forums where Ticketmaster customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Ticketmaster, it is not associated with or endorsed by Ticketmaster.
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Please note that WorthEPenny is not related in any way to the Ticketmaster official app or the Ticketmaster company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Ticketmaster trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Ticketmaster. All references by WorthEPenny to third-party trademarks like Ticketmaster are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.
