No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Ticketmaster via phone. Our aim is to assist you in efficiently locating the phone number of Ticketmaster and address any concerns or inquiries you may have about your Ticketmaster purchases. We understand that waiting on hold for extended periods to inquire about your order on Ticketmaster can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Ticketmaster representative once you've reached them. By following our step-by-step guide for contacting Ticketmaster customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Ticketmaster representative assist you more effectively. We also provide guidance on how to ask the Ticketmaster representative for assistance, as well as how to follow any instructions provided by the Ticketmaster representative.

With this information, you can reach out to the Ticketmaster customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Ticketmaster purchases.

Ticketmaster Phone Number

Toll-Free Number:

(800) 653-8000

Want to contact Ticketmaster customer service faster? Don't wait on hold! Chat with the Ticketmaster team directly via live chat.

Customer Service Phone Number:

  • (310) 867-7000

    International

  • (800) 943-4327

    TDD

  • (866) 448-7849

    Ticketmaster Express

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What happened: It was Broadway week buy a ticket * for *with the code. But on the website I didn’t see it at the end and want to be refunded to the credit card I used. The man I contacted wanted me to give him debit card number I was not comfortable with that. Is there anyway I can get it put back on my credit card I used to purchase tickets?

What happened: I am wanting to resell my Drake concert tickets for Charlotte NC on Sept. **st. I bought them through seatgeek which linked the tickets into ticketmaster. Every time I go on the app*website to find the tickets, they are not there, also when I go back to the original email that has the link to take you to the tickets, it says that they have already been accepted by another email, which I got confirmed by ticketmaster that it was my same email that went to the tickets originally. I know that sometimes the ticket isnt given to you until right before the event but I really need to resell them and I dont think I can do that without the ticket barcode*information. Is there some way you could help me find that info?

What happened: So I purchased two ticket for me and my sister to see a concert on Sept ** **** and when I went looking for the ticket in my email they wasn't there so I call to find why and I was given to a Harry name guy that she I had to repurchase the ticket in order to get a refund but the ticket had went up ** dollars so my tickets was on hold ..I ask for a manager and when I did get him they stories didn't come together plus when I ask for my money back then I got hung up on and now I lost ***.** with no reason the said they was accredited with BBB which there not so for only my ***.** someone to speak with me asap or I'm start legal action ..

What happened: I have sent multiple emails with no answer as well as tried the online chat which has gone unanswered for multiple days. I sold tickets * weeks ago and I haven't been paid. It says it has no payment info but I've already input all my banking information. It asks me to verify my account with a small withdrawl from Ticketmaster, but you have not done that in * weeks for me to verify my account. I would like the money you owe me for my tickets that I sold please.

What happened: I have an account and cannot seem to update my information to verify any purchase because Ticketmaster insists on contacting me through an ancient landline that is no longer associated with any of my accounts. I changed the number to my cell phone on both Ticketmaster and at my bank Citi Card, but each time I try to purchase tickets it goes back to this ancient landline. Is there anyway to fix this issue as I cannot use Ticketmaster. HELP

What happened: I can't access my tickets via the link from the email nor can I see any type of transaction but my bank statement shows proof of my successful purchase and the concert is TONIGHT I can't save my tickets to my phone via Google pay app and can't get any help thru Ticketmaster because it says I have no upcoming events so PLEASE HELP concert is TONIGHT!!!!!

What happened: I am having technical difficulties with the app. I click "sign in" and it just goes back to same sign in screen withoug letting me put in my identifying infomation. I am trying to access my tickets for game tomorrow.

QA

How to contact Ticketmaster by phone?

To contact the Ticketmaster customer service by phone, you can follow these steps:

  • Look up the phone number of the Ticketmaster customer service. The phone number is listed on ticketmaster.com. Or check out the Ticketmaster phone number page on WorthEPenny.

  • Dial the Ticketmaster phone number (800) 653-8000.

  • Wait for an answer: Once the call is connected, wait for a Ticketmaster representative to answer on the other end.

  • Identify yourself and state your reason for calling the Ticketmaster representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Ticketmaster to help them assist you.

  • Ask for assistance: Ask the Ticketmaster representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Ticketmaster needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Ticketmaster representative: After you have received the assistance you need, thank the Ticketmaster representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Ticketmaster, you can follow these steps:

  • Dial the Ticketmaster customer service phone number (800) 653-8000, which can be found on the Ticketmaster website or in your order confirmation email form Ticketmaster. Or check out the Ticketmaster phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Ticketmaster. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Ticketmaster representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Ticketmaster representative.

  • If the system still doesn’t connect you to a Ticketmaster representative, stay on the line without pressing any keys. Ticketmaster will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Ticketmaster.

  • Once you reach a live person, explain your issue and provide any relevant information about your Ticketmaster order. The Ticketmaster representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Ticketmaster website. This may allow you to connect with a Ticketmaster representative more quickly and efficiently than calling.

QA

Any tips for calling Ticketmaster customer service?

When calling Ticketmaster customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Ticketmaster account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Ticketmaster representative without any disruptions or background noise.

  • Be polite and respectful to the Ticketmaster representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Ticketmaster.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Ticketmaster representative address your concern.

  • If the initial Ticketmaster representative is unable to resolve your issue, politely ask to speak with a supervisor from Ticketmaster or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Ticketmaster representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Ticketmaster after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Ticketmaster customer service.

QA

What can I do If I am unhappy with my call to Ticketmaster?

If you are unhappy with your call to Ticketmaster customer service, there are several options you can try:

  • Call again: Try calling Ticketmaster customer service again and speak to a different Ticketmaster representative. Sometimes a different Ticketmaster representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Ticketmaster representative, you can ask to speak with a supervisor from Ticketmaster or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Ticketmaster may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Ticketmaster customer service through other channels, such as email or chat. You can also explore the Ticketmaster Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Ticketmaster service, you may want to consider other options such as returning the product you bought on Ticketmaster or filing a complaint with a consumer protection agency.

QA

How do I contact Ticketmaster via live chat?

To the Ticketmaster customer support via live chat, you can follow these steps:

  • Go to the Ticketmaster website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Ticketmaster customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a Ticketmaster representative.

  • Provide any necessary information about your issue or question, and wait for the Ticketmaster representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Ticketmaster live chat option, you may need to contact the Ticketmaster customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Ticketmaster via social media?

You can contact Ticketmaster via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Ticketmaster via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Ticketmaster official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Ticketmaster, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Ticketmaster. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Ticketmaster social media team.

Please note that the social media accounts of Ticketmaster are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Ticketmaster for certain issues. For urgent or complex issues, it's recommended to contact Ticketmaster customer service via phone or chat for more personalized assistance.

QA

Does Ticketmaster have an email? How to contact Ticketmaster customer service by email?

Yes, to contact the Ticketmaster customer support by email, follow these steps:

  • Go to ticketmaster.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Ticketmaster and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Ticketmaster order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Ticketmaster order number or username.

  • Once you have completed the email, click send. You should receive a response from the Ticketmaster customer support team within a few business days.

QA

What is WorthEPenny's relationship to Ticketmaster?

To put it simply, WorthEPenny is an independent third-party website that is not related to Ticketmaster. WorthEPenny provides free tools and resources to assist customers in reaching Ticketmaster customer service more efficiently, such as the Ticketmaster phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Ticketmaster, as well as forums where Ticketmaster customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Ticketmaster, it is not associated with or endorsed by Ticketmaster.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Ticketmaster official app or the Ticketmaster company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Ticketmaster trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Ticketmaster. All references by WorthEPenny to third-party trademarks like Ticketmaster are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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